Getting more from call centers
Turn your call centers into a real growth driver.
Publisher: McKinsey Quarterly, avril 2005
Date of publication: 2005
Synopsis
This article is one of the sources used in Manageris’ synopses:
Turn your call centers into a real growth driver.
Publisher: McKinsey Quarterly, avril 2005
Date of publication: 2005
This article is one of the sources used in Manageris’ synopses: