The 7 Hidden Reasons Employees Leave
Useful advice to retain employees by tackling their sources of dissatisfaction, which are seldom financial ones.
Author(s): Leigh Branham
Publisher: Amacom
Date of publication: 2005
Manageris opinion
So you think that your employees quit because they want to earn more money elsewhere? You are probably wrong. Based on a study of a panel of 20,000 employees, this book shows that employees generally decide to quit for reasons of dissatisfaction – seldom financial in nature – with their current job. The good news is that companies have more ways than they think to retain their workforce, if only by tackling these sources of dissatisfaction.
The essence of the book is devoted to the seven principal sources of dissatisfaction: disappointment with job content or the workplace environment (chapter 4), unsuitability of employees to job requirements (chapter 5), lack of coaching or poor relationship with superiors (chapter 6), impression of going nowhere (chapter 7), feeling unappreciated for expended efforts (chapter 8), stress and poor quality of life (chapter 9), and lack of confidence in the company and its leaders (chapter 10). Each point is illustrated with many helpful tips and concrete examples – based nevertheless on a very U.S.-centric model.
The initial chapters also give an enlightening glimpse at the real cost of turnover (chapter 1) and the disengagement process that leads up to the decision to quit (chapter 2).
On the whole, a rich, pleasant read that offers a precise and complete panorama of the subject.