Change attitudes and behaviors

N°41a – Synthèse (8 p.) – Management styles
Change attitudes and behaviors
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In any change program, a major challenge is to change behavior. What are the different possible methods and the prerequisites to implement them successfully?

In any corporate change program, the principal challenge is to change employee behavior. The question is how to tackle this problem effectively.

– There are seven methods to influence employee behavior.
It is important to be aware of the seven methods to influence employee behavior, ranging from persuasive communication to structural rearrangement to coercion. Discover each of these methods as well as how to implement them successfully.

– Select the most suitable method to surmount each type of barrier.
You must choose different methods depending on whether people resist change due to misunderstanding, anxiety, lack of skill, etc. Select the most suitable method in each case.

– Select the most suitable approach as the transformation process advances.
For example, coercion can be useful in overcoming initial resistance. However, it is counter-productive when seeking alternative solutions. For the future, select the best approach for each stage of change.

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