Organize your company to improve collaboration

N°159b – Synthèse (8 p.) – Organizational design
Organize your company to improve collaboration
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A growing number of employees today are "knowledge workers." What organization to adopt to facilitate information sharing and cross-boundary collaboration with other parts of the organization?

A 2005 McKinsey study found that 80 percent of interviewed leaders considered effective coordination of different product ranges, functions and geographies to be a key factor in the success of their company. However, only 25 percent felt that their organization did this effectively!

And for good reason! Traditional hierarchies were designed to satisfy the needs of the industrial era, i.e. produce more, at constant quality, at the lowest possible cost. Yet, in an economy where value is generated in large part by access to information and the sharing of knowledge, is this organizational model still appropriate?

The publications we have analyzed encourage companies to consider radically changing their interaction model. To foster better cross-company collaboration, they recommend applying the following principles:

– Focus on leaner, more flexible structures conducive to interpersonal interaction.

– Design a work environment that promotes human interaction, laid out innovatively and dynamically with lots of open space, and even “hoteling” systems!

– Adopt management practices that stimulate and direct initiative.

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