Whether companies like it or not, a growing number of employees are accustomed to using the Internet to talk about their professional life or share information with customers, who in turn use these media to express their thoughts and feelings about the company and its products. Communicating a charter of good behavior can serve as a useful guide in this domain. The following are a few helpful recommendations in this regard:

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¬ Leader 2.0 (Manageris’ Synopsis No.209a)