Conflicts
How to become a good listener
The ability to listen is both one of the main tools of managerial influence, and the most underestimated. How can you develop listening skills to improve your interpersonal relationships?
Combining individuals into a real team
How can you capitalize on differences to work together more effectively and create real team momentum?
Social intelligence, the foundation of good relationships
Managers must be able to develop positive relationships with those around them to obtain the adhesion of their teams. How can you develop social intelligence?
Emotions and leadership
Long rejected by the business world, emotions are now accepted as a normal part of the landscape. How to manage your emotions effectively in order to capitalize on their power to drive performance?
The keys to persuasion
Managers must be able to persuade others every day. To do this effectively, they must learn to adapt their persuasion strategy to individual decision-making styles.
The language of negotiation
What is a good negotiator? It's not just a strategist, but also someone who knows how to use language astutely.
The human side of negotiations
Negotiating successfully takes more than just reconciling different interests. Considering the human dimension when negotiating considerably increases the chances of success.
Use persuasive techniques to obtain adhesion
Managers today need more than just good ideas; they must also be able to convince people. How to develop your powers of persuasion?
Control your emotions to make them an asset
How to understand and manage your emotions to capitalize fully on their power rather than be penalized by them.
