Emotional intelligence
From manager to leader
High-performing managers are sometimes surprised when they don’t get a promotion or are evaluated below their expectations. Indeed, even in operational positions, managers must demonstrate leadership qualities such as strategic perspective, the ability to influence others and to lead change.
Negotiate with agility
Far from being restricted to a balance between well-established forces, negotiation is a process highly subject to uncertainty. How can you maximize your chances of success by developing your ability to adapt to the unexpected?
Develop your resiliency
In companies focused on agility, leaders are torn between expectations for clear-cut decisions and the necessity to adapt to changing conditions. In this context, how can they move forward without burning out?
Ask questions to engage people
The culture of asking questions is not very widespread in corporate circles. Yet, it is an invaluable driver of engagement and progress. How can we get the most out of it to mobilize energies?
Cultivate and maintain your network
Networks can be a real performance driver if they are carefully cultivated and maintained. Building an effective network hence requires methodical efforts that anyone can undertake.
Create a culture of accountability
Our defensive reflexes cause us to hold onto old habits, and thus obstruct change. How can we address issues in a more constructive and responsible manner?
Inspire trust
Trust is a key ingredient of high-performance teams and organizations. How can we develop a good understanding of its different components to foster its emergence and maintain it to last?
