Learning organization
The art of questioning
The most successful managers are more than just persuasive. Asking the right questions is an effective way to get people engaged and help them improve.
148b – Synthèse (8 p.)
Listening skills
The value of small ideas
Capitalize on the ideas of every employee. How to implement an idea management system that serves as a real performance driver?
132a – Synthèse (8 p.)
Continuous improvement
Changing behavior
How can you ensure lasting change and avoid falling back into the same old habits? Lasting behavioral change requires a combination of logic and emotions.
192b – Synthèse (8 p.)
Change management
Prepare for crises before it's too late!
Companies often suffer from perfectly predictable crises for which they did absolutely nothing to prepare. What measures to adopt to prevent crises from happening or to reduce their effects?
147b – Synthèse (8 p.)
Crisis management
