Listening skills
Negotiate while protecting the relationship over time
A successful negotiation is foremost one that leads to implementing an acceptable agreement for each of the parties involved. How can you pursue your interests whilst protecting a constructive relationship with the other party?
Selling your innovative ideas
Any innovative project owner faces a paradox: the novelty nature of his/her idea is precisely what gives it value; yet, it is also what generates reluctance. How can you release these brakes to get your innovative ideas across better?
Building trust
The level of trust is generally low in business organizations, while it constitutes a real performance challenge. How can you identify the behaviors that will enable you to build trust—or, conversely, that might destroy it?
Own your position as a manager-coach
Most managers tend to focus more on operational matters than on the development of their staff. Beyond a scheduling issue, it is more a matter of personal stance. How can you be an effective manager-coach?
Managing emotions during a negotiation
Emotions play a major role in the course of a negotiation. How can we learn from recent research in behavioral psychology and neuroscience to take advantage of these emotions, rather than suffering from them?
Co-design: Knowing how to dialogue
In a digital era that forces us to be more agile, open and cooperative, the aptitude for dialogue is an essential condition to innovate and adapt. How can you develop your ability to hold constructive team discussions?
Feedback, an uncomfortable but invaluable exercise
Feedback is often an uncomfortable exercise both for those who give it and those who receive it. Yet, it almost always brings useful insights. How can we derive greater benefit from the feedback we receive?
Develop charisma and presence
Self-confidence is indispensable to inspiring trust. But it is seriously challenged by the daily life of an organization… How can you be seen as more credible, more authentic and more convincing?
