Listening skills
Expressing gratitude at work
Making staff feel valued is a demonstrated factor of engagement and performance at work, which managers however tend to underuse. How can you transform acknowledgement into an opportunity to differentiate?
Supporting a painful reorganization
The difficult context often leads to taking painful measures, which can damage staff motivation, or even the social climate. What posture can managers adopt to ease these transformations?
Improve the creative dynamic in your teams
Team creativity largely depends on the ability to build on the ideas of others. How can you draw on theatrical improvisation techniques to optimize the quality of creative discussions?
Promote leadership values
Many companies seek to develop leadership by focusing their communication on strong values. But these are often at odds with the reality in the field. How can you promote leadership values in a credible way?
The art of negotiation: A delicate balance
Negotiations are not just power struggles. The most beneficial agreements are obtained by also seeking ways to best respond to the interests of the other party. How can you manage this delicate balance?
Managers as motivation facilitators
Motivating employees is an arduous task, particularly since people cannot be motivated against their will. So, how can you help your team members be proactive in finding their own intrinsic motivators?
Introverts and extraverts: How to cooperate better together
Far from being respectively a virtue and a fault, extraversion and introversion are two personality poles that both have their assets and limits. How can we turn these differences into a key to collective performance?