Communication
The art of creating memorable moments
What makes some moments more memorable than others? Discover the cognitive mechanisms behind those special moments: you will then know how to orchestrate them for your clients and staff.
Do you make a good impression?
We do not all have the same innate level of charisma. Yet, we can identify the factors that influence the perception others have of us. How can we take advantage of this to ensure we make a good impression?
Combine efficiency and benevolence
It is possible for managers to reconcile efficiency and benevolence. But between performance imperatives and employee fulfillment at work, the dosage is subtle. How can you find and maintain the right balance?
Develop charisma and presence
Self-confidence is indispensable to inspiring trust. But it is seriously challenged by the daily life of an organization… How can you be seen as more credible, more authentic and more convincing?
Cultivate and maintain your network
Networks can be a real performance driver if they are carefully cultivated and maintained. Building an effective network hence requires methodical efforts that anyone can undertake.
Rethink leadership
Faced with the challenges and constraints of the 21st century, managers have to adjust their roles and attitudes. How to adapt leadership to the demands of the working world of the future?
Inspire trust
Trust is a key ingredient of high-performance teams and organizations. How can we develop a good understanding of its different components to foster its emergence and maintain it to last?
Changing behavior
How can you ensure lasting change and avoid falling back into the same old habits? Lasting behavioral change requires a combination of logic and emotions.