Communication
How to become a good listener
The ability to listen is both one of the main tools of managerial influence, and the most underestimated. How can you develop listening skills to improve your interpersonal relationships?
194b – Synthèse (8 p.)
Listening skills
The keys to persuasion
Managers must be able to persuade others every day. To do this effectively, they must learn to adapt their persuasion strategy to individual decision-making styles.
171b – Synthèse (8 p.)
Persuasion
Managing knowledge in the era of globalization
Understand the mechanics of creating knowledge to adapt your organization to the challenges of globalization.
128a – Synthèse (8 p.)
Learning organization
The ability to listen as a key managerial skill
In today's business environment, employees expect managers to listen attentively. How to develop good listening skills?
113a – Synthèse (8 p.)
Listening skills
