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Courage

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The ability to improvise, a rare skill to develop

The ability to improvise, a rare skill to develop

Great jazz musicians have developed amazing improvisation skills. How can one draw inspiration from them to develop the teams' capacity to react to the unexpected and to adapt in real time to any circumstances?
219a – Synthèse (8 p.) Agility
How to take safety to the next level?

How to take safety to the next level?

As atypical as they may be, the high-reliability organizations—aircraft carriers, nuclear submarines, space travel installations, etc.—are characterized by a remarkably low number of incidents. How to learn from their methods to raise the bar on safety?
216b – Synthèse (8 p.) Risk
Channel your intuition

Channel your intuition

Our intuition is an astonishing and valuable tool that is always in movement. Subjected to many biases, it may however easily lead us into error. How can we limit this risk to make the most of intuitive thinking?
215a – Synthèse (8 p.) Decision making
Accept conflict to manage it better

Accept conflict to manage it better

Conflict is part of the everyday landscape for most leaders and managers. However, we generally find it extremely difficult to react calmly to conflict. How can we understand and hence better manage our spontaneous reactions?
212b – Synthèse (8 p.) Conflicts
Lead projects successfully despite opposition

Lead projects successfully despite opposition

What could be more painful than the emergence of strong opposition to a project? Your attitude towards opposition is decisive. How can you respect your active opponents without neglecting your allies or the silent majority?
211b – Synthèse (8 p.) Conflicts
Create a culture of accountability

Create a culture of accountability

Our defensive reflexes cause us to hold onto old habits, and thus obstruct change. How can we address issues in a more constructive and responsible manner?
210b – Synthèse (8 p.) Responsabilisation
Rehabilitate conflict

Rehabilitate conflict

Conflict can actually enhance performance when constructive discord reflects important company issues. How to ensure that disagreements add value and do not degenerate into destructive power struggles?
207a – Synthèse (8 p.) Conflicts
The delicate art of apology

The delicate art of apology

Everyone seems to be apologizing these days. Indeed, the ability to apologize is a key component in building trust.
189b – Synthèse (8 p.) Interpersonal relationships
Grow from your mistakes

Grow from your mistakes

Companies inevitably make mistakes. By identifying and analyzing their mistakes, companies can turn them into learning opportunities and thus avoid repeating them.
151b – Synthèse (8 p.) Learning skills
Promoting a culture of transparency

Promoting a culture of transparency

Companies are supposed to be transparent. However, applying this principle is harder than it seems. What skills to develop to resolve the dilemmas of transparency?
136a – Synthèse (8 p.) Communication

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